Event Registration

Conflict in the Workplace with Susan Shearouse, author of "Conflict 101-A Manager'er Guide to Resolving Problems So Everyone Can Get Back to Work"

  • September 15, 2011
  • 8:00 AM - 9:30 AM
  • Ramparts, Tavern & Grill, 1700 Fern Street. Alexandria, VA 22302. 703.998.6616.


  • WEBA Members and their invited guests
  • Non-Members and Friends of WEBA

Registration is closed
Conflict in the Workplace

Morning Coffee from 8 to 9:30 a.m. hosted by Steve Mann, Ramparts, 1719 Fern St., Fairlington Shopping Center (off Quaker Lane, Alex).  Pastries from the Alexandria Pastry Shop and Café. Cost is $5 for WEBA members; $10 for guests; $5.00 more for late fee and walk-ins. RSVP: 703-772-6716 or



Workplace disputes can lead to lost productivity, low morale, increased absenteeism, employee turnover and even violent outbreaks. She’ll discuss how to create a better workplace environment to help channel the energy of disagreements  into positive results. Ms.Shearhouse will have autographed copies of her book on hand at a discounted rate. Book got rave reviews from USA/Today newspaper.   

Speaker: Susan Shearouse has over twenty years experience helping people resolve their differences, improve their organizations, and lead more effectively. Her expertise is in improving working relationships, creating a safe place for thorny conversations, managing strong emotions, and providing collaborative problem-solving processes.

Susan often explains that she earned a life degree in conflict - on the job, at home and in her community. When she decided there must be a better way, she entered a Master's degree program in conflict resolution at George Mason University.

Ms. Shearhouse holds a Masters Degree in Conflict Resolution from George Mason University and has served as Executive Director of the National Conference on Peacemaking and Conflict Resolutions.  Her clients have included Lockheed Martin, Philip Morris, the IRS, the EPA, the US Army Corps of Engineers and  others. She is a resident of Vienna, VA.

Read more about my background and experience at www.frameworksforagreement.com
Read about my interview with Anita Bruzzese at USA Today, in her column: click here.


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