Topic: “How to Make Your Business a Successful Brand.”
Speaker: Michael Kacmar, director of corporate development and training for the Clyde’s Restaurant Group The Clyde's Restaurant Group's 13 restaurants had $108 million in sales last year. Its flagship is the Old Ebbitt Grill, which is the 5th largest grossing US restaurant and the largest grossing restaurant in the DC area. Clyde’s serves 10,000 people on an average day. Kacmar will talk about applying Clyde’s customer service guidelines to your own business. “You’ll Never Have to Apologize for Great Service…” is the company’s motto. Door Prize: $50 Gift Certificate for any Clyde’s restaurant.
TICKETS: $22 for WEBA members and guests in advance by May 15; $24 for non-members or at the door. RSVP to Nancy Benjamin at 703-772-6716 (brahmopticians@aol.com)
